Replenishment Officer Choppies Zambia

Choppies Zambia
CHOPPIES
Job Title: Replenishment Officer
Job Summary
We are seeking a detail-oriented and analytical Replenishment Officer to manage inventory levels, ensure product availability and support efficient supply chain operations. The successful candidate will play a key role in maintaining optimal stock levels, coordinating with buyers & stores and ensuring timely replenishment across all locations.
Work Location: Choppies Headquarters LSMFEZ, Chifwema – LUSAKA
Key Responsibilities
1. Stock Monitoring & Analysis
- Monitor daily inventory levels across multiple categories and locations to identify items approaching re-order points (ROP).
- Analyse sales trends and demand patterns to forecast stock requirements, including seasonal peaks and new product launches.
- Identify and resolve out-of-stock (OOS) issues by reviewing shortage trends and adjusting replenishment strategies.
2. Order Management & Logistics
- Create, manage and track purchase orders to ensure timely delivery of goods.
- Follow up with suppliers on outstanding orders and work to improve lead times and fill rates.
- Coordinate with logistics teams to ensure the smooth flow of goods from suppliers to warehouses and stores.
- Review daily and monthly reports on stock levels, vendor performance and key performance indicators (KPIs).
- Maintain and update system parameters, including safety stock levels, economic order quantities (EOQ), and re-order points.
- Ensure data accuracy and integrity within inventory management systems.
4. Operational Support
- Allocate stock efficiently across stores based on performance, demand and promotional activities.
- Collaborate with warehouse and logistics teams to ensure accurate receiving and distribution of goods.
- Support cross-functional teams to maintain seamless supply chain operations.
5. Continuous Improvement
- Identify opportunities to improve stock flow and reduce supply chain costs.
- Implement process improvements to enhance efficiency and service levels.
- Contribute to the development of best practices in inventory and replenishment management.
Requirements & Skills
Minimum qualification: Diploma
- Proven experience in inventory management in the FMCG segment Strong analytical and problem-solving skills.
- Proficiency in inventory management systems and Microsoft Excel.
- Excellent communication and stakeholder management skills.
- Ability to work in a fast-paced, deadline-driven environment.
- Attention to detail
- Analytical thinking
- Planning and organising
- Communication and collaboration
- Proactive problem-solving
- Flexible working time
Apply for: Replenishment Officer
Email: Curriculum Vitae to: careers@choppies.co.zm Subject in mail header: Replenishment Trainee Closing date: 10th April, 2026
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